POMEGRANATE NOIR DIFFUSER 220ML

We aim to pick, pack and ship orders placed before 12:00pm (BST) Monday-Thursday to the best of our ability on the same day. our goal is to efficiently pick and dispatch orders. Keep in mind that during busy periods, dispatch times may be longer, but we are committed to delivering your order quickly

For orders placed after 12:00pm (BST) Monday-Thursday we aim to pick and dispatch the next day.
Orders placed after 12:00pm (BST) on Friday or over the weekend will be picked and shipped the following Monday.
Orders placed on public holidays are picked and shipped the next working day

Our shipping method will vary between Royal Mail and FedEx, depending on the size and location of your order.

We respect your privacy. The information you provide will not be given to any third party without your express consent. Read our Privacy Policy for additional information.

We take great pride in creating our candles, which are expertly made using a proprietary blend of sustainably sourced organic soy and rapeseed. This special formulation, known as 100% Natural Wax, has been honed and perfected since 1989 to guarantee exceptional results.

Occasionally, we may need to cancel your order for one of the following reasons:

• Item(s) not available.
• Difficulty in processing payment information.
• Cannot deliver to address provided.
• Duplicate order was placed.

If your order is cancelled by us, you will receive an email to explain the reason for the cancellation and we will refund your original payment method with the appropriate amount..

Please note that for security we are not able to amend an order or address information once you have confirmed your order.

If you wish to cancel your order, please contact us here immediately to discuss which options are available to you. Please note as we generally process orders very quickly it may not be possible to prevent your order from being dispatched. In this instance, please return your order once received in accordance with our RETURNS POLICY.

The following Credit/Debit cards are accepted for payment:

• American Express
• Maestro/Switch
• MasterCard
• Visa
• Visa Debit
• Visa Electron
• Paypal

Please note that with the above payment options full payment will be taken immediately at checkout.

We’re sorry, we do not accept:

• Cheques
• Postal Orders

Important information:
For your security and to avoid any fraudulent transactions, your billing name and address must match that of the credit card used for payment. We reserve the right to cancel any order that does not match these criteria.

Unfortunately we do not offer exchanges. However, if you change your mind after receiving your order, you may return it and place a new order for the right item. Please note, the original product must be unused in order to get a refund.

For orders placed after 12:00pm (BST) Monday-Thursday our goal is to efficiently pick and dispatch orders. Keep in mind that during busy periods, dispatch times may be longer, but we are committed to delivering your order quickly
Orders placed after 12:00pm (BST) on Friday or over the weekend will be picked and shipped the following Monday.
Orders placed on public holidays are picked and shipped the next working day

For orders placed after 12:00pm (BST) Monday-Thursday we aim to pick and dispatch the next day.
Orders placed after 12:00pm (BST) on Friday or over the weekend will be picked and shipped the following Monday.
Orders placed on public holidays are picked and shipped the next working day

Our shipping method will vary between Royal Mail, FedEx, UPS, and DPD depending on the size and location of your order.

shipping dates are indicative and may vary during peak periods.

Track your order effortlessly using our user-friendly order portal. Stay informed about the exact location and estimated delivery time of your order. Easily keep track of your order using our intuitive order portal. Stay updated on the precise whereabouts and estimated delivery time of your order.

If you encounter any problems, feel free to reach out to us. Our team is always ready to assist you with a friendly and helpful attitude. Should you encounter any issues, feel free to reach out to us. We have a highly responsive team ready to assist you in a friendly and helpful manner.