EU Shipping Post-Brexit
Post-Brexit, we no longer charge tax on sales to anywhere but the UK. If you are in the EU, your local VAT and duties will be applied on imports. You may also receive a handling charge applied by your local carrier. By placing your order, you agree to these terms.
Shipping Times
Please allow 3 to 5 business days for your order to be processed. In peak times, which include popular sales and peak retail times like Christmas (including Black Friday), it may take longer to pick and ship your order.
Deliveries are shipped by courier or Royal Mail. You will receive a shipping confirmation from the relevant courier once your order has been processed, along with your tracking number. We aim to process and deliver orders placed before 12:00pm (GMT) Monday–Friday on the same day. Orders received after 12:00pm (GMT) Monday–Thursday are aimed to be processed and dispatched the next day. Orders placed after 12:00pm (GMT) Friday and on Saturday and Sunday will all be processed the following Monday. This may take longer in peak seasons; please allow up to 5 working days for order processing. We are unable to carry out international deliveries on British public holidays.
Orders placed on public holidays are picked and shipped the next working day
Delivery Costs
UK & Ireland
Orders above £50: Complimentary delivery
Orders below £50: £3.00
EU + Rest of World
Standard Delivery: £20
Complimentary Delivery on all international shipments of orders over £150
International Deliveries
We ship to:
Australia, Austria, Belgium, Canada, China, Czech Republic, France, Germany, Hong Kong, Ireland, Italy, Japan, Lithuania, the Netherlands, New Zealand, Poland, Singapore, South Korea, Spain, Sweden, Switzerland, the United Arab Emirates, and the United States.
Taxes and Duties - International Orders
Delivery outside the UK may be subject to customs, legal, and regulatory restrictions. To comply with local legislation, the recipient may be required to pay additional taxes, fees, levies, or import duty on Parks Candles purchases.
The recipient will be responsible for all applicable taxes, including import charges for orders to overseas countries. We shall not be liable for such charges. Please contact the relevant customs office to check if these apply.
If you are unsure about customs charges before ordering, please check the relevant customs office to calculate these.
If you have any questions or need any assistance, please feel free to contact us at info@parkscandles.com. Our team is always happy to help!