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If you're unhappy with your order, please let us know – you’ll be helping us improve and we’re grateful.


Kindly utilise our specialised returns portal located at the base of our website or by clicking HERE

Please bear in mind that, unlike paraffin-based candles, many of the natural crops we use can vary from batch to batch.

This can lead to:

  • Colour variations - but this shouldn’t affect the way our scented candles burn if burned correctly.

  • Occasionally, there are very subtle shifts in scent profile.


    • We think this is a small price to pay for using naturals.

    All our scented candles use Coreless Cleanburn technology for a consistently strong fragrance throw and super-clean burn. If you’re unhappy with their fragrance delivery, it’s extremely important to us that you let us know. Especially if you’re doing all the right things to get the perfect burn.

    If you've got any queries or order issues, don’t hesitate to get in touch at info@parkscandles.com 


    We're always happy to help.